Gryphon Computers, North Somerset and Bristol

 

Virus and Spyware Removal

Virus Removal Service

Viruses and Spyware pose a real threat to PC users of all types and sizes, particularly those who send and receive email. 

We have built up extensive experience in detecting and removing viruses over the years and can supply and install anti-virus software (typically Norton Anti-Virus), remove viruses etc. and advise on long term protection.  Virus removal has become one of the principle strands of our business.

Not only can we remove viruses and advise you how to avoid them in the future,  we can help you set-up  your email system to help you avoid SPAM (unwanted e-mail) and Window pop-ups.

We will visit your site and do an initial scan and try to fix the problem on site.  However, virus removal can be time consuming and is often better none in the workshop.  In that case we will collect the PC, fix it and then return it.

Cost: £32.50 per 30 minutes.

NOTE: Badly infected PCs can be difficult to clear completely.  The best solution is often to wipe your hard drive completely and re-load everything.  That can take up to 90 minutes to do.  We will back up any important files, scanning them thoroughly before copying them back.  However, we will not copy back infected files (or files which may be infected) so you may loose some data. 

What are viruses and how can I avoid them?

Protecting you from viruses......

Because the various publishers keep upgrading their products it is always difficult to recommend one over another,  We have always used Norton ourselves and have supplied hundreds of copies to customers over the years.  However, recently, it's grown too big and clunky.  The latest Kasperksy Internet Security probably has the edge at the moment.

 

Click here to order Kaspersky Anti-virus Logo Kaspersky from Amazon.co.uk via our website


Anti - Virus Packages....

  • AVG (Get it here FREE! )

    Note: Only free to domestic users.  The free version does not protect against Spyware so a specialist anti-spyware package is still needed.  This not suitable if you download lots of music files from the Internet as it doesn't provide enough protection.

 

 

Useful links to Anti-Virus software providers...

http://www.kaspersky.com

http://www.grisoft.com

http://www.bitdefender.co.uk

http://www.symantec.com

http://housecall.antivirus.com

http://www.mcafee.com

http://www.pandasoftware.com

http://www.sophos.com  

http://www.bullguard.com/

WARNING  Most of the anti-virus suppliers enable you to download  their software from their websites.  90% of the time all will go well.  However a small proportion of downloads will go wrong.  To minimise problems uninstall existing anti-virus software before downloading new software.  You should also remove TMP files. remove any unnecessary files and defragment your hard drive.  IN OUR VIEW, IT IS USUALLY BETTER TO BUY THE RETAIL BOX FROM PC WORLD RATHER THAN DOWNLOAD IT FROM THEIR WEB SITE AS IT CAN BE A PROBLEM LOGGING BACK ON AND CONTINUING THE DOWNLOAD.


On-line Anti-virus Scanners...

The following sites also provide a free On-line virus scanner which you can use to scan your PC if you think you may have been infected. 

Our preferred sites are:-

BitDefender Antivirus

Scans and Removes

Trend Micro

Housecall - Scans and removes

Other scanners...


Firewall and Internet Security Software....

Free Software.....

Low cost Firewalls/Internet Security Packages are available from:-

 

How to avoid and remove viruses

 

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