Copyright July 2010 Gryphon Computer Support Ltd. Designed by Gryphon
Gryphon is a Computer Technical Support and Computer Repair company specialising in small businesses and individuals. We also design and host websites. We cover Bristol, Nailsea, Clifton, Bedminster, Clevedon, Portishead, Yatton, Backwell, Wrington & The Chew Valley, visiting you either in your home or office.
A helping hand at the end of the phone....
Using powerful Internet based software we can remotely control your PC just as if we were sitting at it.
We offer two levels of service:-
- One Off Support Session at £32.50 + VAT per half hour -
min charge (£32.50 + VAT) - Annual Service Contract: Gives you a FREE PC on-
line Health Check, up to 2 hours on- line support during the year and all the necessary software you need to enable the service - £99.99 + VAT.
The benefits...
- We can check your system quickly, often while you are on the telephone, and resolve many software related problems immediately.
- We can do basic PC Health Checks on-
line - It can work out cheaper than an on-
site visit. - It may help diagnose hardware faults (providing we can log on, obviously)
The limitations....
- You have to be on Broadband (and get a reasonable speed). We have to be able to connect
to your PC via the Internet. If there is a hardware fault or an Internet connection
problem we will have to arrange an on-
site call, as normal. - Depending on the problem you may have to be sat at the PC to put CD Rom (e.g. Windows CD) in the CD Rom drive etc., although much of the work can be done unattended.
- If you have a virus, or similar,then repairs are often better carried on in our workshop where we have access to a wide range of tools.
What do I do next?
Give Bob a ring on 01275 857990 and he will talk you through creating the first session.
Remote support over the Internet…
