Computer Technical Support Services....

Phone 01275 857990 to book  a computer support service call.  If your problem is 'business critical' we will do our best to drop everything and come running.  If it's less critical we will try to respond the same day or next day. 

Clients include companies such as Gordano Support Group Ltd, a very successful multi-million pound company based in Clevedon providing packaging for the aerospace and defence sector.  We provide them with a complete IT service, including supplying and maintaining PCs, managing their network and writing all their production management software.  We also provide systems and support to Uniross Batteries, Europe's leading supplier of rechargeable Batteries and Clevedon Salerooms, one of the West Country's leading auctioneers.

Computer Repairs & Upgrades...

We can repair or upgrade any make of Windows desktop PC. Some work can be carried our on-site but most will need to be done in our workshop. We will collect and return FREE OF CHARGE..

We can replace faulty hard drives and memory on laptops.

We custom build PCs for many clients.  Built using quality, well tested components for better reliability our PCs are designed to last.

• Budget PCs - starting from £399 inc VAT.
• Business Grade PCs - starting from £499 inc VAT
• High spec systems for CAD & design use - from £699.99 inc VAT

We can also supply Acer, Sony or Toshiba laptops, high quality monitors, printers, software etc

Reconditioned PCs....

We often have second hand PCs which have been reconditioned for sale.  They come with a 28 day warranty.  They are generally 2/3 years old,  are well specified and have another 2/3 years life left in less demanding environments.

Remote Support....

Using powerful Internet based software we can remotely control your PC just as if we were sitting at it.  The service contract is for 12 months and gives you a FREE PC Health Check, up to 2 hours on-line support during the year and all the necessary software you need to enable the service.

If we can't resolve the problem remotely then we will arrange a site visit and give a 10% discount off of our normal on-site/workshop rate.  Ring 01275 857990 for more information.
 

The benefits...

• We can check your system quickly, often when you telephone, and resolve many software related problems immediately.

• We can do basic PC Health Checks on-line

• It is cheaper than the equivalent number of hours of on-site work.

• It may help diagnose hardware faults (providing we can log on, obviously)

The limitations....

• You have to be on Broadband.  We have to be able to connect to your PC via the Internet.  If there is a hardware fault or an Internet connection problem we will have to arrange an on-site call, as normal.

• Depending on the problem you may have to be sat at the PC to put CD Rom (e.g. Windows CD) in the CD Rom drive etc., although much of the work can be done unattended.